ParknShop is the leading supermarket chain in Hong Kong, featuring the best value for money, a wide array of products to choose from, freshness and safety. The stores are specifically tailored to meet the needs of the customer. The brand promise at ParknShop is "You earn more at ParknShop", emphasizing on the value of products given at ParknShop. ParknShop offers hundreds of promotions with deep savings to make sure that at the end of the day, the customers get the best value for products for their hard earned money.
ParknShop believes that anyone can create a retail store, but ParknShop is not among these ordinary bodies. Seasonal bazaars and country food festivals are often held at ParknShop to keep customers excited. What this does essentially is that it turns something as banal as grocery shopping into a memorable experience and in doing so, ParknShop diverges from the ordinary. ParknShop lays great emphasis on quality assurance to maintain standards in freshness and safety of food. ParknShop has received numerous accolades, but what matters at the end of the say is the satisfied customer.
ParknShop offers hundreds of promotions to offer great deals to the customers. The promotions can be found on the home page when you scroll slightly downwards; you will notice an option that says "Promotion". Upon clicking on this option, you will be directed to a page that displays all the promotional offers given on the website at the time. These promotions will vary from time to time as new offers appear all the time.
One of these options will be the "Weekly Promotion" which shows packs of products that are sold together for better value. These promotions, as the name suggests, are updated weekly. You will also find several other promotional offers under specific categories that customers may find very appealing. There are a number of ways to be notified when good promotions come along. You can either register at the website with your email address or follow ParknShop on social media. ParknShop has a social media presence on Facebook. You can register at the website by following these simple steps:
• On the top right corner of the home page, click on the icon that displays the figure of a person on it.
• Upon doing so, you will be directed to a page that has an option that says "Create Account" Click on this option.
• Then you will be directed to a page that will ask for relevant information regarding your account. Fill in this information.
• You may follow the simple procedure that is given on the page to complete your registration.
To ParknShop, what matters most at the end of the day is the customer. Accolades and achievements aside, the most important factor is the customers because the existence of ParknShop is dependent solely on customers. To maintain standards and to keep customers happy, ParknShop has its customer service policies to facilitate the customer at the end of the day and to ensure that any inconvenience is eradicated, root and stem. Customers may choose to make payments via MasterCard, VISA, American Express and UnionPay.
The store also offers a return/refund policy in case any customer is dissatisfied with any purchase that is made on their store. The customer may also cancel their order within 24 hours of the order being made by contacting the Customer Service Team. Items can be returned within seven days. To do so, the customer may contact the Customer Service Team at 2690 0848. The refund may be in two forms, deduction from your next purchase or a refund to your credit card that takes place within four weeks of the refund. Bear in mind that refunded items must be in the same condition as they were when they were delivered, and the original tags must be attached.
The ParknShop store website is extremely simple to navigate as the user interface emphasizes on simplicity. Everything the customer may primarily need is given right in front, on the home page. Slightly lower on the home page, the user can access the pages of "Store Offers" and the "Hot Pick". Upon clicking on "Store Offers", you will be directed to a site that shows information for HSBC Credit Cardholders who can avail special offers at the store to save even more money on their purchases. Upon clicking on the "Hot Pick" Option, you will be directed to a page that displays Items that are sold by separate brands at lower prices, thus providing better value. You can also scroll down on the home page to find more promotions and sales on products including best sellers, must-haves and special offers. All of these promotions are conveniently compiled into one place at the home page.