Fu Wei Finance Limited is an insurance agent appointed by Fu Wei life insurance Co., Ltd and Fu Wei Insurance Co., Ltd. Fu Wei provides a diverse range of life insurance and general insurance all over Hong Kong. Some of these include savings plans, home security plans, auto insurance, travel insurance, work holiday insurance and overseas holiday insurance.
Fu Wei has achieved several accolades over years of dedicated service including the 2018 "Indicators" Wealth Management Annual Awards, Excellent Insurance Enterprise Award 2018, Shenzhen and Hong Kong Financial Technology Innovation Awards in 2018, financial institution award 2018, Hong Kong Insurance Industry Awards 2017, eCommAs Awards 2017 and many more. It is our dedicated clients that make Fu Wei what it has become today, and Fu Wei constantly makes strides to elevate standards even further.
Fu Wei Financial Co., Ltd is located at 28/F, Fu Wei Financial Centre, 308 Des Voeux Road Central, Central, Hong Kong. You can reach Fu Wei at +852 3123 3338 or Email: cs.ifwd.hk@fwd.com.
Being a service provider rather than a retail store, Fu Wei does not offer coupons or promotional codes; however, Fu Wei does have its merchant offer program which is meant to offer benefits to Fu Wei customer. Fu Wei constantly collaborates with well-known companies, and through the merchant offer program, customers of Fu Wei can reap the benefits of being members of Fu Wei.
Fu Wei is associated with 7-Eleven, HK Taxi, The Club and Tap & go. Members of Fu Wei may avail special benefits when going to any of these companies through the merchant offer program. To become a member of Fu Wei, people visiting the website can follow these instructions:
• Upon opening the website, you will notice a “register” option near the top right corner of the home page. Click on this option.
• You will be led to a page that will ask you relevant information regarding your registration. This information includes your name, phone number, email address, policy number, date of birth, Hong Kong ID card number or passport number, username and password.
• After providing the information, click on the “start-up” option to create your account and become a member.
Fu Wei's prime concern is the customer at the end of the day, and our policies are sculpted around the ideals of being easy and efficient for the customers and to eradicate the presence of any inconvenience no matter at what degree it may exist.
At Fu Wei we recognize the fact that you may face issues at times that are off work hours; therefore, we provide a 24/7 hotline and instant online dialogue support to answer any enquiries at any time of the day. For more personalized help, customers may visit one of four insurance integrated service centres in Hong Kong and Kowloon New Territories to have a higher degree of facilitation.
Any relevant question regarding Fu Wei can be brought to any of these mediums to get answers quickly and with minimal inconvenience. You can choose to have an online dialogue with a customer service representative on the website. To do so, click on the speech bubble located in the bottom right corner of the home page. It will expand into a box that will ask for your name upon doing so, will be instantly connected to a customer service representative to discuss any issue at hand.
The Fu Wei website is a delight to use as it is as simple as it gets. The interface ensures you don't face any inconvenience in using the website. Utilizing services is even easier through the Fu Wei app, which can be downloaded on smartphones to avail all the services provided by Fu Wei in the palm of your hand.
Making a claim has never been easier as with Fu Wei you can easily make claims through the website or the app. To make a claim on the website, hover your mouse over the "support" tab on the home page, and you will see a menu appear that has several types of claims. Choose your relevant claim type, and you will be directed to a page that tells you all the relevant information regarding the type of claim you wish to make. The page will also brief you with the claim procedure in detail in order to ensure a seamless claim process with no inconvenience to the customer.
At the end of the page, you will find an online claim form which will ask you information to apply for the claim. The required information includes a policy holder's name, policy number, ID card number/passport number, phone number, email address, address, information regarding the incident and relevant documents. This way, claims are extremely easy to make with minimal effort.
