The Galaxy Macau is a World class resort destination, situated in Macau. With an initial instalment of HK$16.5 billion, the Galaxy Macau was established in 2011, initially featuring over 2,200 rooms, suites and villas across three world-class hotels. This was the development that took place in the first phase of the foundation of the Galaxy Macau. In Phase two of development in 2015, the Galaxy Macau added three more hotel brands which made the Galaxy Macau the first of its kind around the world to feature six world-class hotels.
Additionally, the resort now featured over 120 restaurants including Michelin star eateries. The Galaxy Macau also opened The Promenade, which is a shopping location featuring more than 200 shops, including luxury flagship stores, designer boutiques and much more. Galaxy Macau’s Grand Resort Deck features a new Skytop Adventure Rapids which happens to be the world’s longest skytop aquatic ride measuring at 575 meters. The Galaxy Macau has received numerous accolades from Forbes, The Golden Horse Awards, The south china morning post and several others. Being among the crown jewels of Macau’s tourism industry, the Galaxy Macau continues to elevate standards each day.
The shopping stores found inside the Galaxy Macau may offer Promotional codes that can be availed by getting the necessary details from their websites; however, the Galaxy Macau itself has other ways of availing promotions. If a user books a room directly from the website, he or she can avail several benefits including unlimited access to the grand resort deck during their stay. And on the check-out day, they may check out late until 2 pm, the users may enjoy the free mini bar which is restocked every day during their stay at the Galaxy Macau. The users may avail a 20% dining and foot hub discount on specific places, and the users will receive a welcoming gift of UA Galaxy Cinemas 2D movie tickets. The users may also avail a 5% discount on selected rates in Galaxy Hotel and Broadway Hotel by signing up at the website. This is quite easy to do, and if you have not registered, you may do so by following these steps:
- Upon opening the website, scroll up to the top to reveal a “Log In | Register” option on the top right corner. Click on the “Register” option.
- You will then be directed to a page where you have to provide relevant information regarding your account.
- After filling in the information, click on “Create Account” to complete the registration process. You will receive a confirmatory email to finish the registration.
Customer Information
The Galaxy Macau has great regard for the satisfaction of the customer at the end of the day. The satisfaction of the customers is what establishes the foundation for the Galaxy Macau to flourish further and elevate standards even further. In order to keep performing on such a high level and to keep customers happy, the Galaxy Macau always welcomes feedback, and in case of any inconvenience, the customer is encouraged to contact the Galaxy Macau in order to ask for assistance. There are several ways to contact the Galaxy Macau, which can all be viewed on the website.
In order to see the ways in which the customer may contact the Galaxy Macau, the customer may scroll to the bottom of the home page on the website where they will notice an option that says “Contact Us” and click on it. The user will then be directed to a page that holds all the necessary contact numbers of the Galaxy Macau, including the separate phone numbers of each of the six hotel brands as well. The number for the Guest Relations Hotline is given as well along with the feedback email address. On the right side of this page, the user may enter a request along with the information needed and submit it to the website directly. This way, the Galaxy Macau ensures that the customer always has a platform to send feedback on or to ask for help through.
The use of the Galaxy Macau website is very simple as the user-friendly interface makes sure that the user can seamlessly navigate the website and never find it tedious at any time. Everything the user may primarily need is given right in front of the home page.
Upon opening the home page, the user will notice a search bar that requires the hotel, dates and number of guests. Upon entering this information, the user can simply click on “book now” to find available rooms at the selected hotel. On the top right corner, the user will notice an option that says “GEG privilege club”. Upon clicking on this, the user will be directed to a page that has details regarding the Galaxy Macau privilege club which offers exclusive benefits to the guests who are members. Further details are provided on the website.
+853 2888 0888
https://www.galaxymacau.com/en/contact-us/
