Initially founded in 2013, MyDress is an online shopping medium for the people of Hong Kong. MyDress specializes in the latest and best quality Japanese, Korean and Taiwanese clothing, underwear, beauty products and lifestyle products. Over the years up until now, MyDress features over 200 fashion brands in one convenient location.
Many of these brands are exclusive agents with MyDress. MyDress has achieved many accolades over the years, including the Hong Kong Information Technology Industry Association - Best Lifestyle Awards and Special Recognition(2015), Asian Retail Expo - Top Ten E-Commerce Website Awards (2016), Deloitte - Hong Kong high-tech high growth top 20 (2017) and Hong Kong Retail Management Association - Quality Online Shop Certification (2018). MyDress is an ever growing brand with the aim of one day being the best place in Hong Kong for all the fashion needs of the customers. MyDress offers a plethora of brands conveniently in one place, making it very simple to utilize for customers.
MyDress offers coupons which can be used to reduce the prices of some products. These coupons can be obtained through authorized websites or by social media. MyDress has social media accounts on Facebook, Instagram and YouTube. To make any purchase, you will need to first register at the website to become a member. The process is quite simple, you have to click on the “member registration" option, and you will be directed to a page that will ask for some information regarding the user. This information includes your name, email address, account password and optional date of birth to receive special deals on your birthday. Once you've signed up, here are the steps to use a coupon once you have received one from a viable source.
• Add all the items you wish to purchase to your cart by clicking on the “add to cart” option, located next to each item.
• After you have selected everything you intend to purchase, take the cursor to the top right corner to the “shopping cart” option and click on that.
• On the next page, you will see a list of the items you have selected and at the end of it all, you will see an empty box that says "coupon code". You may enter your coupon code in this box and select the "use a coupon" option to apply it.
MyDress owes its growing success to its hard-working team and the founders and all other contributors but most of all, the customers. The customers are the ones who have established the foundation for the flourishing of MyDress. Keeping this in mind, MyDress tailors its customer service policies to facilitate the customer at the end of the day and to avoid any case of any inconvenience towards them.
MyDress offers several payment methods for maximum efficiency. Customers can choose to pay through Credit card, PayPal, cash on delivery (Only in Hong Kong and Macau) or through MyDollars. MyDollars are the in-store currency that can be used once an order costs more than HK$100.
Items that are not marked “no return” can be returned within 14 days of the receipt being printed. The returned items may be in the same condition as they were in at the time of delivery with all tags intact. Products can be denied return if these conditions are not met. The return/exchange form can be downloaded from the store to request a refund, or an exchange MyDress will arrange a replacement or return the payment amount in MyDollars within 7 working days after receiving the return. Bear in mind that the shipping cost of the returned goods must be paid by the customer (except for VIP customers). MyDress will pay the shipping cost of resending after replacing the item.
The use of the website is very simple, credited to the efficient interface that has the points of interest put forth to the customer to ensure easy access to the best products. Products on sale are present for every category as the on-sale items have their price deduction displayed right next to them. Any category you choose to search will display products that are on sale right next to their prices. Men's products on sale include clothing, wallets, watches, accessories, lifestyle products, parenting products, home security products, shoes and outing supplies. Women’s products on sale include clothing, underwear, shoes, beauty products, cosmetics, lifestyle products and maternity products. MyDress offers many great brands for shopping that includes Nissen, OB, Tokyo Fashion, Ruby’s collection, G2000Joy&Mario and many more. What makes MyDress a great place to shop is the fact that all these products from well-known brands are all conveniently present in the same place for customers to browse and choose from at will.