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|Rakuten Coupon: Single Purchase Over JPY10000, Use DBS Credit Card to Purchase, Get 1500JPY Off||Coupon||16-06-2019|
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Rakuten is a Japanese E-commerce company that was founded in 1997 in Tokyo. Today Rakuten is the largest E-commerce site in Japan and among the world’s largest, globally. It is commonly referred to as the “Amazon of Japan”. The founder and CEO of Rakuten, Hiroshi Mikitani, addresses Rakuten as a “Global innovation company: Empowering people to realize their dreams”.
The word “Rakuten” literally means “Optimism” in Japanese, symbolic to looking forward and to believe in the future. The main goal of Rakuten is to make a significant contribution to society by creating value through innovation and entrepreneurship. The vision of Rakuten is to be a global body with a strong foundation, built on high degrees of innovation with the aims of achieving ambitious goals.
Rakuten is affiliated with many well-known partners for strategic relationships and mutual benefit. Some famous ones include FC Barcelona, The Golden State Warriors and Spartan race. The Rakuten Global Market is a global website which features a diverse plethora of products available for purchase. The website’s main aspirations are to provide good service along with customer protection to ensure that the Rakuten Global Market has a degree of standards and trust at the end of the day.
Rakuten Global Market does not offer coupons or promotional codes as such; however, Rakuten Global Market has a more efficient and easy rewards program called “Rakuten Super Points”. Coupons for stores that sell on the website can be obtained from the store’s emails or social media accounts. Rakuten Super Points have basically stored currency that is obtained with any purchase from the Rakuten Global Market website. Rakuten Super Points have the same value as HK$0.072 (1 Japanese yen). Rakuten super points can then be used to make purchases from the website directly, without having to pay for the product in actual currency. Rakuten super points are easy to obtain and use. Customers may do so through the following steps.
Rakuten Global Market gives great importance to customer satisfaction which is paramount to the company since if there were one factor that would take one day, cease to exist and harm the company the most, it would be the customers. In order to keep the customer happy at the end of the day, Rakuten Global Market’s customer service policies are made to facilitate the customer and to ensure there is no inconvenience faced by said customers on any level. Rakuten Global Market accepts payments by American Express, JCB, VISA, MasterCard and Diners Club.
The return policies of products vary depending on the shop they are bought from. The customer may view the specific return policy by clicking on the “Shop Information” option that is given on the left side of the page when you view a product before adding it to your cart. This will direct you to the page of the shop selling the product and display the policies regarding returns, exchange, refund etc. Rakuten global market offers customer protection policies in case of the following scenarios: product has not arrived, the wrong product is sent, the product is broken, the shop cannot be communicated for return and counterfeit products. Rakuten global market may be contacted in these situations for compensations.
Using the Rakuten Global Market website is quite simple as the user interface ensures seamless use of the website with all the primary options, customers tend to look for, given right in the front for easy access. There is a Rakuten Japan Daily Ranking for the best products with the best value given when you scroll down on the home page. There is also a "Top Selling Products" option that displays all the most popular products that are purchased from the website. There is an "Events Directory" option that shows all special offers, features, brands and catalogues on one page. The customer may choose from this selection of directories in order to see the products available under the specific directory.