Origins Frequently Asked question (FAQs)

How can you obtain Origins at a discount?

The easiest way to receive savings is to sign up for Origins Rewards. Members receive 15% off on Origins skincare, eye cream, charcoal masks, and other cosmetics. After discounts are applied, your order must total $35 or more to be eligible for free standard delivery.

Can I get free delivery from Origins?

Yes! No Origins coupon code is necessary to receive free standard delivery on any orders that total $35 or more. To optimise your savings, add Origins face wash or cosmetics to your order, then use a valid Origins promo code to receive free delivery.

Do Origins offer a discount to students?

Students are not eligible for a special discount from Origins. However, by signing up for the loyalty programme or taking advantage of deals all year long, students may save money on an Origins face mask and other items. Students will particularly like the opportunity to receive free samples after making a $50 purchase at Origins.

Does Origins offer a student discount?

Yes, Origins offers a year-round 15% student discount that requires status verification through an external partner. The discount is renewed every 30 days.

How do I get free shipping on my Origins order?

Origins offers Free Standard Shipping on all orders with a minimum spend of $50 (or the equivalent in local currency).

What is the return period for products purchased from Origins.com?

Customers have 30 days from the date the order is delivered to return products for a refund.

Are returns free at Origins?

Yes, Origins offers free returns for online purchases when using the provided prepaid return label.

Can I stack a promo code with my student discount?

No, the student discount cannot be combined with other discount offers or promo codes. The deeper discount will be applied automatically.

How do I apply an Origins promo code during checkout?

Enter the code into the box labeled "Enter your code" on the checkout page before completing your payment.

How do I earn points with the My Origins Rewards program?

Members earn YS Points on every purchase and unlock exclusive perks. New members receive 15% off plus free shipping upon joining.

Do I receive complimentary samples with my order?

Yes, every online order from Origins includes a selection of two free samples at checkout.

Can I get a full-size product for free with my purchase?

Yes, during special promotions, Origins often offers a free full-size product with qualifying purchases over a set amount (e.g., $130 or $145).

我在哪裡可以找到最新的 Origins 優惠碼？

您可以在 Origins 香港官方網站的「優惠專區」或訂閱電子報，收到最新的 Origins 優惠碼 通知，例如滿額贈禮或首次購物折扣。

Origins 折扣碼 是否可用於特價商品？

大多數 Origins 折扣碼 僅適用於正價商品；特價或清倉商品通常不包含在優惠內，除非活動另有說明。

Origins 優惠代碼 多久更新一次？

Origins 優惠代碼 通常每月更新，並會在主要節慶活動（如 11.11、聖誕節 或 母親節）推出限時折扣及滿額贈禮活動。