Pomelo Frequently Asked question (FAQs)

Are there Pomelo Promo Codes available for November?

Yes. As of November 28, 2025, there are about 19 Pomelo promo codes active, including verified savings on new arrivals, dresses, accessories and limited-edition edits in HK.

Which Pomelo Discount Code do shoppers use the most?

The most used Pomelo Discount Code in November 2025 is FIRST10, giving 10% off the first order made through the official app or website in Hong Kong.

How can I find the best Pomelo Code for November 2025?

You can find updated vouchers on the “Promotions” section of the official site or by signing up for newsletters with alerts for Pomelo Promo Code HK offers.

Does Pomelo offer Free Shipping?

Yes. Free delivery is available for orders over HK$499, while orders below that threshold incur a standard shipping fee at checkout.

What is Pomelo’s Return Policy for online purchases?

Returns are accepted within 15 days of delivery for unworn and unwashed items. Customers can choose refund, credit or replacement options.

Are Pomelo Promo Codes valid on all items?

No. Promo codes usually apply only to full-price styles and may exclude collaborations, sale items or limited-time capsule collections.

Can multiple Pomelo discount codes be used in one order?

No. Only one code can be applied per purchase, though other automatic discounts such as bundle or seasonal savings will still apply.

Does Pomelo have a loyalty or membership program?

Yes. The Pomelo Perks program rewards members with points for every HK$ spent, redeemable for future discounts and early access to new drops.

Does Pomelo offer student or first-order discounts?

Yes. New customers receive the FIRST10 code for 10% off their initial purchase, while verified students get up to 15% off sitewide.

How much can customers save using Pomelo promo codes?

Savings typically range between 10% and 40%, depending on the campaign and collection, with the best offers during major shopping events.