NET A PORTER Frequently Asked question (FAQs)

What is the maximum discount I can find during the NET-A-PORTER Sale?

The biggest reductions occur during the end-of-season sales (typically Winter and Summer), where discounts start at 30% OFF and reach up to 80% OFF during the final clearance.

Can I stack a promo code on top of sale prices at NET-A-PORTER?

No, NET-A-PORTER strictly allows the use of only one discount or promo code per order. Codes typically cannot be stacked with items already reduced in the Sale section.

What is the best site-wide NET-A-PORTER Promo Code 2025?

Throughout 2025, the most reliable site-wide code has been the 10% OFF first-time customer offer. Beyond this, temporary codes offer savings of $100 to $500 based on minimum spend tiers.

Are there special promo codes for existing NET-A-PORTER customers?

Existing customers frequently receive exclusive, tiered discount codes via email (e.g., $100 OFF a $500 spend) or early access to major sales.

How can I get Free Shipping on NET-A-PORTER orders to Hong Kong (NET-A-PORTER Promo Code HK)?

NET-A-PORTER offers Free Express Shipping to Hong Kong on all orders that meet the minimum spending threshold, which often ranges from HK$2,000 to HK$3,000.

How fast is the delivery to Hong Kong?

NET-A-PORTER's luxury service includes Express Delivery, meaning orders typically arrive in Hong Kong within 2 to 4 working days.

Does the price include all duties and taxes for HK?

Yes, all prices shown at checkout for Hong Kong customers are inclusive of all duties and taxes (DDP - Delivered Duty Paid), so there are no unexpected fees upon delivery.

What is NET-A-PORTER’s return policy?

NAP offers a generous return window of 28 days from the date of delivery. Items must be returned unworn with all tags and designer packaging intact.

Does NET-A-PORTER offer a first-time customer discount code?

Yes, new customers can often use a welcome code to receive 10% OFF their first purchase, which is generally valid on full-priced items only.

What is the EIP (Extremely Important Person) program?

The EIP program is a tiered loyalty system based on annual spending. Benefits include a dedicated Personal Shopper, early access to sales, and invitations to exclusive events.

Does NET-A-PORTER offer special discounts on shoes or bags?

Look for specific codes during major sales that target accessories. These codes sometimes offer an extra 10% OFF designer bags or shoes from the previous season.

Are there any exclusions for NET-A-PORTER promo codes?

NET-A-PORTER Codes often exclude fine jewelry, watches, specific designer brands, and all items already discounted in the Sale section.

Is there a dedicated NET-A-PORTER Promo Code Hong Kong active in November 2025?

As of November 2025, active codes are typically general sitewide offers (10% OFF first orders) or exclusive codes sent via email. Look for special Flash Sale codes targeting the Hong Kong market just before the Christmas season.

How do NET-A-PORTER Promo Code Hong Kong differ from other regions?

While the code structure is global, certain NET-A-PORTER Promo Codes for Hong Kong may be specific to local banks or payment partners (e.g., a tiered discount when paying with a local bank card).

How can I get early access to the NET-A-PORTER Sale in Hong Kong?

Members of the EIP (Extremely Important Person) program are granted exclusive early access to major sales (often 48 hours before the general public). This is the key way to secure the best sizes and items before they sell out.

Can I schedule my delivery time in Hong Kong?

Yes, NET-A-PORTER's delivery partners (like DHL) often allow customers in Hong Kong to schedule a precise delivery time window once the shipment arrives locally.

Does NET-A-PORTER offer a Student Discount?

NET-A-PORTER does not offer a standard, year-round Student Discount through platforms like UNiDAYS or Student Beans. Students looking to save are strongly advised to utilize the 10% OFF Welcome Code for their first order and monitor the Final Clearance Sales (up to 80% OFF) as the most effective route to purchasing designer items at a reduced price.